Ensuring compliance

We are regulated by the Regulator of Social Housing, which monitors all registered housing providers in England. Our Board and Executive team are responsible for ensuring we comply with all regulatory consumer and economic standards, including for governance and financial viability, along with relevant laws including the Housing Ombudsman’s Complaint Handling Code.

For further details, see:

• Ratings - to find out our regulatory ratings
• Regulator of Social Housing website – for information about regulatory standards for landlords

We also have a customer scrutiny group to allow our residents to scrutinise and challenge our work, and inform our decisions. For more details, see:

• Scrutiny Group

Declarations of interest

Our Board members declare any conflicts of interest and these are updated annually and recorded on a register which is available for public scrutiny on request. Please email requests to company.secretary@cottsway.co.uk

Directors' remuneration

Details of our Directors' remuneration are included in our financial statements. Please see: Publications