EPCs tell us how energy efficient a home is, from A-rated (very efficient) to G (inefficient). They last for 10 years. 

Nationally, the typical rating for a home is D. The Government has set a target for all social housing properties to have an EPC rating of at least C by 2030.

More than three quarters of our homes are rated C or higher, with the remaining homes having an EPC rating of D or below.

We have set our own target to ensure that 95% of our properties are at least EPC C-rated by March 2028.

More about EPCs
We are required by law to produce an EPC for any homes we have built or re-let since 1 October 2008.

We also carry out EPC and related assessments at occupied homes. It is important that customers give us access to enable us to conduct these surveys, as they help us to plan future energy efficiency upgrades.

You can check your home’s EPC rating at: GOV.UK

To help us meet EPC targets:

• We have a planned maintenance programme to continue work to improve the performance of our existing homes, such as heating system replacements, window and door replacements, and ad-hoc insulation improvements. We are ensuring our trade workforce is suitably skilled to deliver services on renewable heating technologies.
• We are working to replace all our remaining oil-fired heating systems with more sustainable solutions by March 2028.
• Where possible, we are prioritising lower-performing homes that have an EPC of D or lower. We will be working to secure grant funding to help pay for energy efficiency measures to be installed in suitable homes.

There are a variety of energy efficiency measures that could be suitable for the D-rated or lower homes that require action, such as:

• Installing cavity wall insulation
• Installing external wall insulation
• Installing or improving loft insulation
• Installing solar panels
• Replacing electric and oil heating with air source heating.

There may be factors that result in us not being able to upgrade your home yet, but we will work towards finding solutions for all energy inefficient homes.

It can be very costly to make energy efficiency improvements, so we are applying for grants to support this work.

We secured a £1.3m grant from the Government’s Social Housing Decarbonisation Fund (SHDF) in 2023 and have allocated £1.4m of funding ourselves to improve the energy efficiency of 142 of our older homes most in need of improvement.

Work is continuing on this ‘pathfinder’ project for us and we will use what we are learning from this to help us plan for future work.

• Social Housing Decarbonisation Fund

As well as improving customers’ homes, we are also identifying ways that we can decarbonise as a business. Work includes:

• Installing 7kW electric vehicle charging points at our offices in Witney, which are available to all - staff and public.
• Considering the timing of introducing electric / hybrid vehicles to our fleet of repair vans.