Early autumn is a good time to test your heating is working properly before the cold snap begins. If it’s not, please let us know as soon as possible: Request a routine repair

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A megaphone surrounded by communication symbols, illustrating access to information.

New Social Tenants Access to Information Requirements (STAIRs)

1 October 2026

Together With Tenants: early adopter logo

Together with Tenants Charter: read our latest self-assessment

1 October 2026

A Cottsway operative shows a customer their ID badge at her front door.

Our latest Annual Report, Financial Statements and Customer Voice reports 2025-26

16 September 2026

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