CORONAVIRUS: Our offices remain closed and we’re not yet able to take any new routine repair requests. Staff are working remotely so apologies if you hear some family noise in the background when you call us. For the latest information, please see our Coronavirus webpage

Cookie policy

Reviewed: 26 February 2020

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies: required for the operation of our site eg, cookies that enable a visitor to log into secure areas of our site, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies: to recognise and count the number of visitors to our site and to see how they move around when using it. This helps us to improve the way our site works eg, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: to recognise you when a visitor returns to our site. This enables us to personalise our content, greet by name and remember a visitors preferences eg, a choice of language or region.
  • Targeting cookies: to record someones visit to our site, the pages they have visited and the links followed. We will use this information to make our site and the advertising displayed on it more relevant. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

More information about the cookies we use and why:


Google translate Google translate
click to choose
Colour contrast Contrast
Font size Text size