Cookie policy

Cookies reviewed: 3 February 2025

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Necessary cookies: required for the operation of our site eg, cookies that enable a visitor to log into secure areas of our site, use a shopping cart or make use of e-billing services.
Performance cookies: to recognise and count the number of visitors to our site and to see how they move around when using it. This helps us to improve the way our site works eg, by ensuring that users are finding what they are looking for easily.
Functionality cookies: to recognise when a visitor returns to our site. This enables us to personalise our content, greet by name and remember a visitor’s preferences eg, a choice of language or region.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Website cookies

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

Anti-forgery cookie.

This cookie is used for form data.

This cookie is set by Google reCAPTCHA, which protects the site against spam enquiries on contact forms

Used in order to detect spam and improve the website's security. Does not store visitor specific data.

Used to identify unique users.

Used to prevent cross-site scripting attacks for your safety.

Used to remember a user's cookie preferences.

Readspeaker cookies

A cookie set by the ReadSpeaker plugin to determine whether or not to load the scripts on page load. Set when a user interacts with the ReadSpeaker plugin.

A cookie set by the ReadSpeaker plugin so that the user's individual settings are saved, so that they do not have to re-do their settings on every page they navigate to. Set when a user changes a setting in the settings menu.

Livechat cookies

Provide load balancing functionality.