STAFF TRAINING: Our phonelines and webchat will be closed on Friday 3 July due to staff training. You can still contact us online, but please only call us on this day if you have an emergency.

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Home > Get support > Report or request > Request a routine repair

Request a routine repair

Please use this form to log a routine repair. If you are experiencing an emergency or if your repair is urgent or is about damp and mould, please call 01993 890000.

For advice on whether your repair is classified as an emergency, urgent, or routine see Repairs and maintenance

Repair details
Please tell us what needs to be repaired and give us as many details as possible.
Your details

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