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We are here to help. If you are struggling to pay your rent, please contact us straight away and we may be able to set up a repayment arrangement to assist you.
Home > Get support > Advice and guides > Money advice and help
We are here to help. If you are struggling to pay your rent, please contact us straight away and we may be able to set up a repayment arrangement to assist you.
Universal credit
If you are of working age and on a lower income you may be eligible for Universal Credit.
Find out if you are entitled by using this online benefits calculator
For more information about welfare benefits and to apply for Universal Credit, visit GOV.UK
Housing benefit
If you are on a low income you may qualify for Housing Benefit to help cover your rent. This is paid through your local authority. Please contact them for help.
West Oxfordshire District Council
01993 861000
Cheltenham Borough Council
01242 262626
Cotswold District Council
01285 623000
Gloucester City Council
01452 396396
Stroud District Council
01453 766 321
Swindon Borough Council
0345 302 2316
Tewksbury Borough Council
01684 295 010
Foodbank
Illness, disability, family breakdown or the loss of a job can happen to any of us.
Foodbank provides the best possible emergency food to help people facing hardship. There are over 1,200 food bank centres across the UK and the services provided may vary from area to area.
Please note, anyone who uses the scheme needs to have a valid Foodbank voucher. Our Communities Team can make referrals to Trussell Trust foodbanks, simply contact us
For more information see: www.trusselltrust.org/get-help
Citizens advice
We work in partnership with Citizens Advice West Oxfordshire and all Cottsway customers, regardless of where you live, can contact this branch for help and advice.
Citizens Advice offers free, independent and confidential advice on:
Energy bills
For helpful information and details of where to advice on energy bills and consumption, see:
All of our homes have buildings insurance. We recommend you take out contents insurance to protect your items and give you peace of mind.
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