It’s our busiest time of year for repairs, so some jobs may take a little longer than usual, especially during adverse weather. Thanks for bearing with us and your patience. To find out about repairs timeframes and request a repair, see Repairs and maintenance

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Home > Get support > Tell us > Notify us of a customer death

Notify us of a customer death

We are very sorry to hear about your loss. We understand this is a difficult time so please use our online form if you prefer not to call us at the moment.

For more information see: Ending a tenancy when someone passes away

Details of the deceased customer
Please include postcode if known.
DD/MM/YYYY
DD/MM/YYYY
If you have a copy of the death certificate, please attach it below if possible. (A clear photo taken with your phone will suffice).

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