Customer voice
Your feedback helps us improve your home, repairs, safety, and the services we provide. By sharing your views through surveys, meetings, or complaints, you help us make better decisions and create a stronger community for everyone.
Home > Customer voice
Customer voice
Your feedback helps us improve your home, repairs, safety, and the services we provide. By sharing your views through surveys, meetings, or complaints, you help us make better decisions and create a stronger community for everyone.
Transparency, influence and accountability
Our Transparency, Influence and Accountability Policy outlines how we ensure transparency, enable customer influence, and uphold accountability in line with the Transparency, Influence and Accountability Consumer Standard.
Help shape our services
If you live in an Cottsway home and want to make a real difference, join our Scrutiny Group mailing list to share your views from time to time.
If you’d like to get more involved, you can also apply to join the group - it’s a great way to meet new people, build your skills, and help shape the services that matter to you.