Our objectives concentrate on our:

• People: putting our customers, staff and stakeholders at the centre of all we do, and giving customers efficient, effective ways to interact with us and enabling staff to work as flexibly and effectively as possible.
• Homes: existing and new, with energy efficiency and safety being the focus.
• Business strength: making sure we are financially strong and delivering value for money to ensure we serve our customers and maintain our homes properly.

Targets will be set and measured each year to support us to reach our overall ambitions over the coming years.

For more information see:

• Our Corporate Plan 2023 -28