New way to apply to swap homes with another tenant
If you’re looking to swap homes with another Cottsway customer, or someone living in another housing association or council property, we’re changing the way you can apply to do this and the way we manage the process from start to finish.
01 May 2025
New way to apply to swap homes with another tenant
If you’re looking to swap homes with another Cottsway customer, or someone living in another housing association or council property, we’re changing the way you can apply to do this and the way we manage the process from start to finish.
From 1 May 2025, we have switched over to ‘Swaptracker’. This is an online service that is part of the Homeswapper service, which many of you will already be registered for, or aware of, if you’re looking to mutually exchange your home.
You’ll now need to apply via Swaptracker once you’ve found someone to exchange your rented home with, or get in touch with us so that we can send you an application link if you’re not registered for Homeswapper.
We hope that moving to Swaptracker will improve the application process for those wishing to mutually exchange.
To find out more about swapping your Cottsway home with another tenant, see: Mutual exchange