Make a difference: Give feedback on new housing standards
Following government guidance, the Regulator of Social Housing (RSH) is asking tenants, shared owners, landlords, and others interested in social housing to share their views on some proposed changes to its rules and standards.
15 December 2025
Make a difference: Give feedback on new housing standards
Following government guidance, the Regulator of Social Housing (RSH) is asking tenants, shared owners, landlords, and others interested in social housing to share their views on some proposed changes to its rules and standards.
The RSH is an independent organisation that makes sure social housing providers, like Cottsway, offer safe, good-quality homes and treat tenants fairly and with respect. They set the standards landlords must follow, check how well they are performing, and take action if they fail to meet those standards.
They are consulting on:
- Updates to the Transparency, Influence and Accountability Standard and its Code of Practice, including changes relating to competence, conduct, and new Social Tenant Access to Information rules (STAIRs).
- A new Tenant Satisfaction Measure (TSM) on electrical safety checks, following new safety requirements for landlords.
- Small changes to existing TSMs to align with recent laws. These will not change how landlords currently collect or report TSM information.
Cottsway’s Board, Executive team and customer Scrutiny Group will also be reviewing these proposals so we can submit our own response.
Once the consultation closes, the RSH will review all feedback before finalising the updated standards and Code of Practice.
For more information and to take part before the consultation closes on 3 March 2026, see