The Housing Ombudsman Service are currently recruiting members for their new Resident Panel. Their aim is to create a stronger resident voice by seeking input and feedback from residents as they develop their plans.
Made up of 100 residents, the panel will meet virtually twice a year to discuss key areas of the Ombudsman’s work. There will also be opportunities to take part in smaller group activities on specific topics.
Open to residents from a cross-section of landlords in the Housing Ombudsman Scheme, the panel will ensure that the views of residents with different types, size and location of landlords are represented.
But hurry! The closing date for applications is 25 February.
Cottsway works closely with the Housing Ombudsman Service, the official body set up by law to look at complaints about housing organisations that are registered with them. Their service is free, independent and impartial for our customers to access.