DELAYS TO REPAIRS: We’ve completed many of the outstanding repairs logged with us prior to lockdown and are working hard to clear the remaining backlog. However we are experiencing some shortages in supplies, difficulties recruiting trade staff, and higher than normal levels of sickness absence. Please bear with us – we are completing repairs as quickly as we can. Thank you for your patience. For our latest service information, see our Coronavirus webpage
We've received reports of scam calls and emails from an alleged gas company claiming that you need to change your gas meter.
If they contact you, please do not provide them with any of the information they are asking for.
If you have any queries about your gas account or to find out if your meter is due to be changed, please contact your gas supplier – you can find their contact details on an old bill.
To report a suspicious call or email, visit: Action Fraud or call 0300 123 2040.
