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Beware scam callers

We’d like to remind our customers to be vigilant against scam phone calls. 

We’ve been contacted by a customer who received an automated message on their phone stating that they owed £5,000 in arrears and that their locks had been changed. It went on to say that they had to return the call to sort this situation out. The number given was 03332 420407.

This is a scam! Please do not call the number.

We have reported this call and you can report any similar phishing attempts you may receive via Action Fraud’s website.

If we need to call you, our number is 01993 890000 and we never use automated messages like this.

If you have any concerns about whether the caller is genuine, do not pass on any of your personal information and end the call. Please feel free to give us a call to check: 01993 890000

For information, if we need to arrange to come to your home, we will always contact you to arrange this in advance and we’d like to remind customers that our staff will:

  • only arrive at your homes for scheduled appointments
  • be wearing an official Cottsway ID badge - and they’ll be happy for you to check this.
  • be driving or in a clearly marked Cottsway vehicle.

If in any doubt, please contact us

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