CORONAVIRUS: Our offices remain closed and we’re not yet able to take any new routine repair requests. Staff are working remotely so apologies if you hear some family noise in the background when you call us. For the latest information, please see our Coronavirus webpage

Someone installing an electric socket

Electrical safety

Electricity can cause damage to property and severely injure or kill people. However, simple precautions can be taken to protect your home and well-being.

Leaseholders and shared owners are responsible for arranging their own electrical safety checks.

Electrical checks for rented properties

Every 5 years we carry out a free electrical test on all our rented properties to make sure wiring and appliances are safe and working correctly.

Tenants have a legal obligation as part of the tenancy agreement to let us in to carry out this work and we will contact you before your service is due to arrange a convenient time to get access to your home.

If any issues are found, we will arrange for repairs or work to be carried out.

For your safety:

Do:

  • Ensure all your electrical appliances have a British or European safety mark.
  • Keep electrics - leads and appliances - away from water.
  • Keep electrical appliances clean and in good working order.
  • Ensure appliances, such as washing machines, tumble dryers, ovens, hair dryers and portable electric heaters are plugged into a single wall socket.
  • Fully unwind cable drum extensions.
  • Keep the roof space clear - no possessions should be kept near any solar power equipment.

Do not:

  • Position electrical appliances or lights near papers, curtains or other fabrics.
  • Use non-branded or imitation electrical chargers as they may be unsafe.
    If your charger gets hot it may be faulty and be a risk.
  • Tamper with light switches or power sockets without our permission.
  • Change LED bulbs in sealed units yourself. If the LED bulb is an integral part of an enclosed light fitting, we are responsible for its replacement.
  • Overload sockets or ‘chain-link’ extension leads - this can cause overheating.
Google translate Google translate
click to choose
Colour contrast Contrast
default
high
Font size Text size
down
default
up