DELAYS TO REPAIRS: We’ve completed many of the outstanding repairs logged with us prior to lockdown and are working hard to clear the remaining backlog. However we are experiencing some shortages in supplies, difficulties recruiting trade staff, and higher than normal levels of sickness absence. Please bear with us – we are completing repairs as quickly as we can. Thank you for your patience. For our latest service information, see our Coronavirus webpage

An oil heating tank in the garden

Oil heating system replacements

Following a review, we started a five-year programme in April 2019 to remove all oil heating from our rented homes.

The review highlighted a number of risks including:

  • Oil leaks into the environment.
  • Oil leaks within properties.
  • Oil boilers requiring early replacement due to inconsistent or poor quality oil supplies.
  • Higher than average repair and servicing costs for oil heating systems.

If you live in one of our homes and have a oil heating system, you should have received a letter offering an alternative heating system, from the following list:

  • Air source heating.
  • Electrical storage heaters.
  • Gas central heating with a combination boiler, where a gas supply is available and where there is a reasonable cost involved.

If your oil heating system breaks down, or fails its annual inspection, before your replacement is due we will change it at that time.

If you did not receive a letter, or would like further information, please contact us

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