CORONAVIRUS: Our offices remain closed and we’re not yet able to take any new routine repair requests. Staff are working remotely so apologies if you hear some family noise in the background when you call us. For the latest information, please see our Coronavirus webpage

Our housing officers out on site

Housing officers

Our team of dedicated housing officers are here to make sure our homes and neighbourhoods are places people want to live.   

Housing officers help prepare you for your new home with a pre-tenancy assessment and when you sign your tenancy agreement and receive your keys. They will meet with you in the early weeks of your tenancy to make sure your move has gone smoothly. 

They spend a lot of time out and about helping communities. They make estate visits and investigate reports of anti-social behaviour.  Housing officers work with a wide range of agencies including the local authority, councillors, police and social services to be more effective.

Get in touch with your housing officer:

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