CORONAVIRUS: Our offices remain closed and we’re not yet able to take any new routine repair requests. Staff are working remotely so apologies if you hear some family noise in the background when you call us. For the latest information, please see our Coronavirus webpage

Couple collecting keys

Tenancy information

Find out about your tenancy, how to get permission from us to do things in your home like making alterations, keeping pets or running a business, moving home or ending your agreement with us.

Repairs

We look after the structure and exterior of rented homes and carry out repairs and planned maintenance to ensure your home remains in excellent condition. You also have responsibility for some repairs.

Paying rent and service charges

You need to pay rent and service charges in full and on time as described in your agreement. There are a number of ways to pay.

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