If you are a Cottsway customer, register now to check your rent balance. You can also make rent payments via My Cottsway - you will need to register with our payment provider Allpay to do this.
We are currently working to make more online services available.
Forgotten your password or username?
Click on 'Password reminder' or 'Username reminder' on the My Cottsway login screen.
How do I register and / or login to My Cottsway?
Only existing Cottsway residents are able to create an account.
You will need to provide your:
- Full name
- Phone number
- Email address
- Date of birth
- Rent account number (this is on your rent statements)
Once you have applied to register, we will send you a letter with further instructions.
Where do I find my account reference number
Your account reference number is given on your rent statements and most letters we send to you.
If on checking you still cannot find it, please Contact us
I have not received an activation email
If it is not in your inbox please check your junk or spam folder.
If you still cannot find it, your email provider may have blocked the email or it may be that you inadvertently typed your email address in incorrectly. Please complete our support request form below so we can help.
If you are having problems registering or logging in to My Cottsway then please contact complete this form and a member of our team will be in touch.