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Request a routine repair

Please use this form to log a routine repair. If you are experiencing an emergency or your repair is urgent, please call 01993 890000.

For advice on whether your repair is classified as an emergency, urgent, or routine see Repairs and maintenance.

Full name *

Full address (including postcode) *

Customer account number *

Email *

Phone number *

Type of repair *

Please provide any photos to help us assess the issue and decide on the best way forward.