We’re also currently trialling an out-of-hours phone service so you can report ASB to us at any time or day. Simply call 01993 890000.
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The Reportable app
Reportable is a quick and easy way to report ASB to us. If you have not previously used the app, you will need to download it and create an account. All you need to do is:
- Download the Reportable App (ensuring you select the correct version for your device)
- Follow the instructions onscreen to create an account
- Select Cottsway Housing Association as the service provider
- Once registered, login to report an issue of ASB directly to us.
For more information watch How to use the Reportable app (video)
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The Noise app
You can record noise disturbances on the Noise App and send us the recordings to support your complaint. Simply:
- Download the Noise App (ensuring you select the correct version for your device)
- Follow the instructions onscreen to create an account
- Select Cottsway Housing Association as the investigator
- Once registered, login to use the app to report noise nuisances directly to us.
For more information watch:
- An introduction to the Noise App (video)
- How to use the Nosie App (video)
All information is treated in the strictest confidence.
It is helpful for us to have your details so that we can tell you what we plan to do. You can also report anonymously.
If your report is about domestic abuse, child welfare or racist graffiti we act within one working day. All other matters are responded to within five working days.
See also: Anti-social behaviour
