DELAYS TO REPAIRS: We’ve completed many of the outstanding repairs logged with us prior to lockdown and are working hard to clear the remaining backlog. However we are experiencing some shortages in supplies, difficulties recruiting trade staff, and higher than normal levels of sickness absence. Please bear with us – we are completing repairs as quickly as we can. Thank you for your patience. For our latest service information, see our Coronavirus webpage

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Ask for permission

We want you to be happy in your home. It is important that you do ask us for permission before you get a pet, carry out any alterations to the property, run a business from home or take in a lodger, because it is part of your agreement. 

See landlord permission for more information.

Please provide your telephone number (including area code) and your email address in case we need to get in touch with you about your request.

The contact details provided will be used to respond to your request and, if necessary, we will use these to update the details we hold for you.
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