CORONAVIRUS: Our offices are closed until further notice and we’re only carrying out a limited repairs service for now. Our phone lines remain open. For latest news, see our Coronavirus webpage

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We have had to make changes to the way we work and services we provide due to Coronavirus. We are following the latest national guidance, announced on 11 May as part of the Government’s Recovery Strategy.

 Coronavirus FAQs
Frequently asked customer questions (Updated: 21 May)

Answers to the most common questions we are being asked during the pandemic.

What Coronavirus looks like under microscope
Customer information (Updated: 19 May)

Latest information for customers about the impact of Coronavirus.

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Are your contact details up to date?

It's vital now more than ever that we have up-to-date contact details for our customers.

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Coronavirus: community funding support

We are providing financial support for local projects helping local communities.

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Supplier information

We are continuing to process payments as quickly as we can during the Coronavirus pandemic.

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Stakeholder information (Updated: 19 May)

Latest information for stakeholders about the impact of Coronavirus.

Selection of Storytime covers
Support for children with free Storytime magazines
New development in Longborough
National guidance

It's vital we all follow Government’s ‘Stay at home’ guidance. See GOV.UK for information and advice on employment and benefits.

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