Frequently asked questions (Updated: 8 July)
Answers to the most common questions we are being asked during the pandemic.
Are your contact details up to date?
It's vital now more than ever that we have up-to-date contact details for our customers.
Supplier information
We are continuing to process payments as quickly as we can during the Coronavirus pandemic.
Stakeholder information (Updated: 8 July)
Latest information for stakeholders about the impact of Coronavirus.
Support for children with free Storytime magazines
National guidance
It's vital we all follow Government’s ‘Stay at home’ guidance. See GOV.UK for information and advice on employment and benefits.
