REPAIRS: It’s our busiest time of year for repairs, so some jobs may take a little longer than usual. Thanks for bearing with us and your patience. To find out about repairs timeframes and request a repair, see Repairs and maintenance

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Home > About us > News > Read our new-look Homepage newsletter

Read our new-look Homepage newsletter

02 December 2025

We've updated our newsletter with a fresh new look to give you more information about services, share customer stories, and let you know how to get involved, because you’re what matters most!

Inside this time!

  • Looking after your neighbourhood and you - estate checks and support
  • From homeless to a home of their own - Deanna and Wade's story
  • Looking after your home - how we get repairs fixed, keep homes safe
  • Damp and mould advice - and how to report it
  • Building more homes - to help more people
  • Your voice matters - how we improve thanks to your feedback

Ideas for our next issue?
We’d love to hear what you think of our new-look newsletter and what you’d like to see included. Do you know someone doing something great in your Cottsway community, or have a story to share about what your home means to you? 

Front cover of our latest newsletter - featuring one of our customers with her baby in the kitchen of their new Cottsway home.

More about Homepage

We send Homepage out twice a year, in summer and winter. As well as giving us the opportunity to share more information, we've made changes to ensure all customers receive a copy. From now on, we'll send you a link by email or text, and customers who aren’t online will receive a printed copy in the post. We're doing this because we want to make sure everyone is kept informed.

For previous editions see: Customer newsletters

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