Find out the service standards you can expect from us - and what we expect in return.

If your home is less than 12 months old the developer is responsible for addressing any defects. Our Home User Guide gives details about repairs and any DIY restrictions.

A summary of our activities and spend during the past year.

Find out about our future plans and key corporate objectives.

This sets out our approach to customer engagement, ensuring a shared understanding among stakeholders and a clear, agreed response to national and local priorities.

Our full financial statements for the past year.

Our strategy to ensure we have resilient arrangements in place to maximise rental income and minimise arrears.

A summary of our performance during the past year.