CORONAVIRUS: Our offices are closed until further notice and we’re only undertaking emergency repairs, gas services and essential health and safety work. Our phone lines remain open as normal. For latest news see our Coronavirus webpage
Find out how we are performing, what our strategic plans are, review our Annual Report and see other publications.
Find out the service standards you can expect from us - and what we expect in return.
A summary of our annual report for our customers.
A report on our activities for the previous year.
Find out about our future plans and key corporate objectives.
Customer engagement helps us demonstrate value for money and continually improve our services.
Summary of our Customer Engagement Strategy 2019-2022 in an accessible, easy to understand format.
Follows our progress since our Equality and Diversity Strategy (2015 – 2018) and sets our aims moving forward to 2021.
Summary of our Equality, Diversity and Inclusion Report 2017-2019 in an accessible, easy to understand format.
Strategic report and financial statements for the year ended 31 March 2019.
If your home is less than 12 months old the developer is responsible for addressing any defects. Our Home User Guide gives details about repairs and any DIY restrictions.
We focus on value for money to provide efficient services for our existing customers and create capacity to build more new homes.
View our latest customer satisfaction results.
View our quarterly development spend.